All your Website Questions Answered!

1. How much does a website cost?
   The cost of a website can vary depending on various factors, just like the cost of a house may vary. Because all websites are custom-made depending on your unique needs – we have set up an website brief form so we can accurately quote you on your website design. View Brief.
2. How long does it take to build a website?
   Once again, build time can vary depending on a number of factors. We usually aim to complete most websites within 4 weeks of receiving all the required information.
3. What kind of businesses do you work with?
   We have had the pleasure of working with clients from just about every industry! We have experience building custom websites, designing marketing campaigns and developing business branding for businesses in industries such as health and fitness, medical services, beauty, transportation, retail, hospitality and even charity organisations.
4. Can you help me update my existing website that another web firm built?
   Absolutely! Our web design team is fully capable of updating existing websites as well as offering our marketing maintenance and seo maintenance packages to existing websites.
5. Do you provide hosting services for new and existing websites?
   Yes we do offer hosting services. Contact us today to discuss what hosting needs you require or if you are in need of a new website simply let us know in your Project Brief that you require us to host it once it has been built.
6. Will my website be mobile-friendly?
   Yes! All of our custom-built websites are set up to be responsive or “ mobile friendly “. Not only is being mobile friendly important for those who browse your website from their smartphone or tablet, but search engines, such as Google, will rank your website lower if it is not appropriately mobile-friendly.
7. Can you help me write content for my website?
   We have our very own copywriter that works in house here at Shared Marketing. We can provide professional copywriting services for all of our services including websites, branding collateral, social media campaigns and more.
8. What is a Content Management System or CMS?
   A content management system (CMS) is a platform that underlies many websites enabling the website owner or webmaster to administer the website. This can be as simple as making changes to text and images on the website or as complex as changing the layout and complete look and feel of a website. Content management systems are designed and built to enable business owners or employees to makes changes to websites without the need for technical knowledge and know how. CMS platforms will often include what-you-see-is-what-you-get (WYSIWYG) editors that function in much the same fashion as well known word processing software such as Microsoft Word.
9. Will my website be Search Engine Friendly?
   All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. We also offer on-going search engine optimisation services that include new and relevant website content. View SEO Packages.
10. Can I get email with my website?
    Shared Marketing provides email as part of our hosting service, however for businesses, a hosted email solution such as Google Apps or Microsoft Office 365 is recommended.
11. Will you be keeping backups of my site?
    If Shared Marketing is hosting your website, backups are made daily. Please note that websites over 5GB are not backed up at the same frequency. Please ask us about additional backup options.
12. Can I see how many visitors I’ve had to my website?
    Google analytics integration is standard with all of our websites unless otherwise specified. This will allow you to track visitor numbers and provides various other reporting capabilities.
13. After my website is build, do you provide any training on how to make updates myself?
    All of our website builds come with a 1 hour in-house training session so you can make basic updates to your website at any time.
14. Can I register a domain name through Shared Marketing?
    We offer both hosting services and domain registry.
15. Can I have a mailing list sign up on my website?
    Yes, we can add a registration pop up or form from most providers.
16. Do you offer an email program to send out messages to my customers?
    We offer email campaign services that allow you to market promotions and important information about your business to as many people as you like and we can even set up a mailing list subscription function to your website.
17. How do I set up my new Email account?
    We have a step-by-step guide on how to set up your email in Microsoft Outlook here.
18. What is an SSL Certificate?
    An SSL Certificate is a data file that digital binds cryptographic key to a business or organisation’s details. Having an SSL certificate installed on your site ensures that all the information sent to and from, or submitted to the site, is encrypted and secure – protecting the information and privacy of both website users and the site owner. SSL Certificates prevent potentially sensitive data from being accessed by malicious people or scripts.